We have a new video on the Rockingham County 4-1-1 YouTube channel.
We get asked a lot why the return address on some of our mail and bills is not here in Wentworth.
This video explains why some of our mail and listing forms are returned to Mt. Airy. The video also helps explain why some of your payments go to Charlotte.
You can watch this video on our 4-1-1 channel (episode #20) or at the link below:
WENTWORTH, NC (March 18, 2020) - CALL BEFORE YOU COME represents new, operational changes to protect citizens and employees' health and safety at the Rockingham County Governmental Campus. Constituents are urged to please call 336.342.8100 to first determine if their needs may be met via phone, email, mail or online services.
Then, starting today, Wednesday, March 18th, from 8 a.m. to 5 p.m., citizens entering the Governmental Campus, 371 NC Hwy. 65, in Reidsville, 27320, will drive to a bright red tent for Rockingham County Governmental Center; OR a bright green tent for Rockingham County Health & Human Services (DSS). A county representative will greet and talk to each driver about his/her needs and contact the specific county department who can assist. The county department will call the driver with details on how they can assist them and next steps to follow.
This new, Monday through Friday procedure, will steer visitors from county lobby areas to support social distancing, per Monday's directives by President Donald Trump to help prevent spreading the Coronavirus. Customers will receive personal service regarding specific needs when they talk with a county representative assisting them near the tent.
Citizens are asked to please bear with these changes for the time being in order to protect all involved. This process will remain in place as county officials regularly evaluate needs based on recommendations from the Centers for Disease Control and Prevention (CDC) and the NC Dept. of Health & Human Services/Division of Public Health.
This is particularly important since some county employees will be working from home in order to facilitate social distancing.
Essential services such as law enforcement, fire, EMS, 9-1-1, and Public Health, will continue as usual. Rockingham County will assess operations on a daily basis to determine if future modifications are needed.
Questions or concerns may be forwarded to the Rockingham County Manager's Office, during normal business hours, at 336.342.8101 or by using this link:
NEW FOR 2020! We are excited to announce the option to list your personal property online beginning in January for the 2020 tax year.
With myNCDMV app, you can renew your vehicle registration, pay vehicle property tax, order duplicate registration cards or order personal/specialized plates online. Please visit the Apple App Store or Google Play on your cell phone in order to download the app.
The Rockingham County Tax Department will be selling multiple properties at public auction on October 14, 2019, at the Rockingham County Courthouse. The auction will begin at 10 am. For further information, please visit the Rockingham County Tax Office's website at http://www.ustaxdata.com/rocktaxsite/ or call the Tax Department at 336-342-8305.
We have recently received some calls on parcels that have a Z and a number at the end.
For example 123456Z1 , 123456Z2 or 123456Z6.
If you are searching our website or the County GIS website, and see a parcel with a Z and a number 1, 2 or 6 on the end, BE CAREFUL!
The Z and a number indicate that a tax parcel is split by a taxing jurisdictional line. This means that part of the parcel is taxed in one fire district or city and the remaining part of the parcel id taxed in another fire district or city.
The values and the acreage shown only apply to one part of the parcel. We have to split the acreage and value between both taxing jurisdictions.
If you see a parcel with a Z and a number at the end- like the examples shown- be sure to look for the other part of the parcel with a Z and a number.
Then add the acreages and values together for a total.
The majority of the 2019 Revaluation Change of Value Notices will mail on 1/30/19.
Notices on some properties we are finalizing, or have new construction, will mail later.
If you feel your new value is substantially higher or lower than the market value, and wish to appeal your new value, please follow the instructions on the value notice. Appeal forms need to be filled out in their entirety-one for each appealed property. You can mail, fax or email the appeal form. You can use the online appeal process in our Check My Value Tool under the 2019 Revaluation Tab on this site.
Appraisers may not be available if you visit our office. They will be working in the field during most of this busy time.
We do not accept appeals by telephone. If you call for information and we have a large volume of calls, you may have to leave a voicemail. We will return your call.
It will take some time for us to work all the appeals. If you appeal you will receive another notice stating the results of the value review.
An informal 2019 Revaluation/Reappraisal Meeting will be held December 17, 2018 - from 2:00pm until 5:00pm in the Board of Commissioners room in the Rockingham County Governmental Center.
Rockingham County Tax Administration will be available to answer any questions you may have.
We can discuss the revaluation one-on-one or in small groups.
There is no formal meeting schedule-so you can come in at your convenience from 2:00pm until 5:00pm.
The fiber optic issue affecting phone operation in Rockingham County has been repaired.
The necessary repairs were completed a little past 11 p.m., Thursday, Oct. 4th.
We appreciate the efforts of Rockingham County Information Technology.
ALL NON-EMERGENCY ROCKINGHAM COUNTY GOVERNMENTAL TELEPHONE LINES ARE DOWN AT THIS TIME. INFORMATION TECHNOLOGY IS WORKING WITH THE PHONE VENDOR TO RESTORE SERVICES AS SOON AS POSSIBLE. THANKS IN ADVANCE FOR YOUR PATIENCE WHILE THIS ISSUE IS RESOLVED.
YOU CAN STILL DIAL 9-1-1 FOR EMERGENCIES VIA GUILFORD COUNTY'S EMERGENCY SERVICES.
CELL PHONES ARE NOT AFFECTED.
The Tax Department was informed today that VISA has made a change on the courtesy/transaction fee.
For several years the charge for using a VISA debit card was a flat $3.95.
Credit Card users were charged 2.65% of the transaction amount.
Some VISA debit cards remain at $3.95 while others will charge the 2.65% of the transaction courtesy fee.
Before finalizing your transaction the fees will be displayed.
We have requested clarification and are investigating this sudden change.
2018 Tax Bills Have been Mailed.
We wanted to remind everyone that this bill does not reflect the 2019 Revaluation values coming out in January.
To avoid interest and forced collections-make sure to pay your bill by January 7, 2019.
You can always make partial payments on your bill. This can help ease the impact of waiting until December or January.
The Rockingham County Tax Department will be holding a public foreclosure auction on Monday, August 6th, at 10:00 a.m. at the Rockingham County Courthouse in Wentworth.
To see a list and description of the properties being auctioned, please visit the Tax Department's foreclosure web page at: http://www.ustaxdata.com/rocktaxsite/foreclosure.cfm
For questions or concerns about the properties being foreclosed or foreclosure procedures, please call our office at (336) 342-8305 or visit our FAQ page at: http://www.ustaxdata.com/rocktaxsite/page.cfm?id=10
Please click on this link to get receipts for registered motor vehicles: https://edmv.ncdot.gov/MyDMV/MyDMVAccount/Login?ReturnUrl=%2FMyDMV%2F
In January of each year all citizens must list Personal Property, and changes to Real Property, to the Rockingham County Tax Administration Office.
Real property is permanently listed. You only have to list changes that were made in 2017. If you are a new owner, you should get a listing form in the mail. If you have listed Personal property or pets in the past, you should get a listing form in the mail. If you do not receive a listing form, and you need to list, you should print one from the Tax Offices website (you can link to this website from the Rockingham county home page. www.co.rockingham.nc.us), or call the Tax Office for assistance- 336-342-8305.You can also list in person at the Tax office.
If you have made no changes in your Real property, and you do not have pets or Personal property you need to list, then you do not need a form.
If you are administering an estate of a deceased taxpayer who died in 2017, you need to contact the Tax Office if you do not receive a Listing Form in the new owner or owner’s name(s).
If you receive an exemption, deferment or exclusion, and you need to inform the Tax Office of changes in the status of the property, you need to contact the Tax Office, if you do not receive a Listing Form.
January is the time to apply for most of the property tax exemptions, exclusions and deferments available. Call or check our website pages for more information.
You may wonder why we do not send listing forms to everyone in the County. The price of postage and printing, and time involved is prohibitive. We have approximately 53,400 parcels in Rockingham County! We save thousands of postage and printing dollars by mailing listing forms only to new owners and those who have listed Personal Property in 2017.
Each year we advertise the need to List for property taxes. Not receiving a Form in the Mail is not a valid reason that will excuse you from listing Personal Property or improvements and/or changes you have made to your Real Property.
We also sent an orange postcard to property owners who may not have received a listing form with information on what property is required to be listed.
You can visit the Rockingham County Tax Administration website or call 336-342-8305 for more information.
I’ve surrendered my tag/plate to the NC DMV office, now what do I need to do?
Per NCGS? 105-330.6(c), depending on the ownership or status of the vehicle, the taxpayer may be due a refund on the property taxes.
The receipt given to the taxpayer upon the surrender of the plate gives the following information.
“Note: The County requires a copy of this receipt and a copy of the bill of sale within 1 year in order to process a possible release or refund of property taxes on this vehicle.”
In order for a refund to be processed the taxpayer may physically bring, fax or email a copy of the receipt for the surrender of the plate and a copy of a bill of sale to the Tax Office along with a written request for refund.
What is a bill of sale?
A bill of sale is a document recording a transaction between two parties. For the seller, a bill of sale shows the date the vehicle was sold and information about the buyer. For the buyer, it gives specific information about the vehicle that can be verified in the NC DMV or NC VTS system.
What if I traded my vehicle that the surrendered plate was on?
The taxpayer must provide a copy of the 1st page of the contract from the dealership showing the information on the vehicle traded in.
What if I turned in my plate but still own the vehicle?
A refund cannot be issued. The unregistered vehicle should be listed the following January for property tax purposes as an unregistered vehicle for the upcoming tax year.
What if I totaled my vehicle?
Documentation from your insurance company showing they have possession of the vehicle.
If your plate was removed from the scene of the accident and you cannot retrieve it you should report to the NC DMV that the plate was “lost”. The tax office can verify that information in the NC DMV system.
Beginning in 2013 North Carolina legislation changed the way property taxes were billed on Registered Motor Vehicles. Registered motor vehicle owners now pay the annual taxes at the time of the renewal of tags or the registration of a vehicle. These taxes are paid directly to the NC DMV or our local license plate agencies.
The Counties are required by NC General Statute 105-330.3(2) to collect property taxes for vehicles with even a short lapse in registration and an extended renewal date. This gap billing notice is a property tax bill that covers the months between the expiration of a vehicle’s registration and its renewal or the issuance of a new registration.
Rockingham County Tax Administration will begin to send monthly gap billing notices of taxes due starting in October of 2017. These notices start with registrations or renewals done in July 2017.
The way to avoid receiving a gap billing notice is to renew your registration on time and therefore eliminate a lapse in the registration.
If you have further questions or need assistance, please contact the Rockingham County Tax Administration @ 336-342-8299.
We are working on the 2019 Revaluation and visiting properties in Rockingham County.
We have Rockingham County appraisers who visit all areas of the County constantly, assessing property and measuring new construction. Our appraisers wear a yellow safety vest with ROCKINGHAM COUNTY on the back and a County seal on the front. They have Rockingham County picture IDs and drive County cars with a 3 digit number on the rear starting with 9.
If you ever wandered who works in the Tax office, and what they do-take a few minutes and watch this video.
ROCKINGHAM COUNTY TAX ADMINISTRATION STARTS FIELD WORK FOR 2019 REAPPRAISALS
WENTWORTH, NC – (Sept. 7, 2016) Rockingham County Tax Administration is starting field work throughout Rockingham County for the upcoming 2019 reappraisal of real property.
The North Carolina General Statutes require all North Carolina Counties to reappraise real property at least every eight years. The last Rockingham County reappraisal was in 2011.
In September 2016, appraisers will start visiting properties in Rockingham County, beginning in Reidsville. Appraisers performing the reappraisal in the field will be verifying the information County Tax Administration has on real estate. They will verify this data by talking to citizens and measuring structures. They will observe the condition of structures and will make any changes to information needed since the last visit.
Field data collection and verification is an important part of the reappraisal process. Rockingham County Tax Appraisers and contractors hired by the County to assist in this project will be performing the field work.
It is important for citizens to be able to identify Rockingham County Tax Appraisers and the contractors assisting them. Rockingham County Tax Appraisers have Rockingham County picture identification cards. They wear a bright, yellow, safety vest with a County Seal on the front and ROCKINGHAM COUNTY on the back. They will drive County vehicles with a County seal and a three-digit number starting with 9 on the back of the vehicle.
Each contractor will have a Rockingham County contractor picture identification and will wear a bright, yellow, vest with ROCKINGHAM COUNTY CONTRACTOR on the vest. They will not be driving County vehicles.
The Tax Office will study the markets in all areas of the County. In addition to field work, the Tax Office will analyze the real estate market, gather construction cost information, and research sales since the last reappraisal in 2011.
For more information or should you have questions, please contact Mark C. McClintock, Rockingham County Tax Administrator, at 336.3428448, or at firstname.lastname@example.org
We were recently asked a question concerning tax bills. We receive this question frequently.
Who owes a tax bill if you no longer own the property?
North Carolina State Statutes govern the administration of property taxes. The Statutes are very specific. The responsibility for the tax bill is different with personal property than it is with real property.
For non-registered motor vehicles and other personal property- Whoever owned the property January 1 of the year of the tax bill is the responsible owner, even if the property was destroyed or sold. The location, value and ownership are determined on January 1 of each year.
For real property- The condition, location and value of real property is determined January 1 of each year. The owners of record, and any subsequent owners of the real property, are responsible for the taxes after January 6th, the date taxes go delinquent.
Please do not hesitate to call or email the tax office with any questions you may have.